A 99.9% Server Uptime
The main benefit of developing your very own cloud web hosting system is that you do not need to be worried about compatibility issues – you set up a particular set of software apps in such a manner as to be compatible with a given set of hardware components. The end result is something much more stable and reliable, because there are less potential chances of failure. We have built our cloud hosting system using time–proven hardware elements along with a heavily modified version of Security–Enhanced Linux so as to set up a totally secure home for your personal sites.
Because of this, with all our cloud web hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on top–of–the–line hardware parts made by Juniper. Furthermore, on every router, we have put a firewall with a sophisticated set of rules to help sieve all fishy requests.
Therefore, in each of our datacenters – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to decrease all possible risks with our cloud hosting plans and despite the fact that we provide excellent technical support, there are occasions when the customer is just not happy with what we are offering. Or he wants to switch to a more robust web hosting solution, such as a VPS server or even a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not satisfied, you will receive a full refund.
24/7 Technical Support
In case you run a web hosting company, your tech engineers are of vital importance. This is why we’ve attentively picked a very skilled team of customer service technicians, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tickets are replied to within one hour and our average ticket response time is just 20 minutes!