Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help section included in New Fast Host’s Website Control Panel. It features a huge knowledge base with regularly asked questions and comprehensive educational articles compiled by our experienced help desk support team.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of educational video tutorials that detailedly explain how to take care of a typical issue connected with your cloud web hosting plans account. You can find the video tutorials in the Help Center section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer service with a one–hour support ticket response guarantee. A team of well–trained techs will be at your disposal to attend to all the enquiries that you could have. During non–peak times, a reply will be supplied within just twenty minutes.